Feedback about your trip

If you travelled with FlixBus and you want to share your feedback about the driver you can use the satisfaction survey we send you after the ride via e-mail or you can click on the contact button below and fill out the form. We'll be happy to read your feedback and use it to improve our service.

If you travelled with FlixBus and you want to share your feedback about the equipment you can use the satisfaction survey we send you after the ride via e-mail or you can click on the contact button below and fill out the form. We'll be happy to read your feedback and use it to improve our service.

If you travelled with FlixBus and you want to share your feedback about the Wi-Fi on-board you can use the satisfaction survey we send you after the ride via e-mail or you can click on the contact button below and fill out the form. We'll be happy to read your feedback and use it to improve our service.

Rides operated by external partners might have different travel policies. You can identify these rides when the partner's name appears on the left side of the booking process and on your ticket. 

Click here to learn more about our partner's travel policies or to get in touch with them directly.