Wheelchair requirements
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Wheelchair requirements for the passenger cabin
Only wheelchairs that meet the requirements of DIN EN 12183 or DIN EN 12184 as a passenger seat and use a restraint system as per DIN 75078-2 are permitted in the passenger cabin of long-distance buses. The following maximum wheelchair dimensions apply:
width 70 cm x length 120 cm. The weight, including the occupant, may not exceed 300 kg.
Check out the related articles section below if you need to have more information.
A request to transport your wheelchair should be submitted between 14 and 7 days before your trip.
Note: In Australia, if you want to travel sitting in your wheelchair, you can add your wheelchair during the booking process. In these cases, journeys should be booked at least 24 hours in advance.
My ride is operated by an external partner
Rides operated by external partners might have different travel policies. You can identify these rides when the partner's name appears on the left side of the booking process and on your ticket.
Click here to learn more about our partner's travel policies or to get in touch with them directly.