General information about travelling with reduced mobility

FlixBus is committed to making travel accessible to all passengers.

This section covers what passengers with reduced mobility need to know before travelling — from wheelchair users to those travelling with mobility aids — and how to get in touch with us ahead of your journey.

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Traveling with reduced mobility – what do I need to know?

Please refer to our dedicated article on travelling with reduced mobility for more information.


My ride is operated by an external partner

Rides operated by external partners might have different travel policies.

How to identify partner-operated rides

  1. During the booking process:
    • Desktop: On the top right side of the booking page
    • Mobile Web and Apps: Click the arrow to show trip details before entering booking information, or check the bottom of the booking page (where you fill out the booking details)
  2. On your PDF ticket:
    • Next to and under the route information

Learn more about our partners' travel policies or contact them directly.


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