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General information about travelling with reduced mobility

FlixBus is committed to making travel accessible to all passengers.

This section covers what passengers with reduced mobility need to know before travelling — from wheelchair users to those travelling with mobility aids — and how to get in touch with us ahead of your journey.

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Traveling with reduced mobility – what do I need to know?

Please refer to our dedicated article on travelling with reduced mobility for more information.


My ride is operated by an external partner

Rides operated by external partners might have different travel policies.

Learn more about our partners' travel policies or contact them directly.

How to identify partner-operated rides:

Desktop: On the top right side of the booking page

Booking page with the external partner name showing in the Your Booking section

Mobile Web and Apps: Click the arrow to show trip details before entering booking information

or check the bottom of the booking page (where you fill out the booking details)

Booking summary showing trip details, name of external partner, and final price.

You will receive a ticket directly from the external partner. The ticket will be sent to your email address and can be downloaded via Manage My Booking.

Please refer to the partner ticket for your travel details.


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FlixBus → Help → General information about travelling with reduced mobility