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Travelling with reduced mobility

At FlixBus, we are committed to making travel accessible to everyone, regardless of mobility needs.

While we strive to accommodate all passengers across our entire network, the level of accessibility available may vary depending on the bus facilities and stop infrastructure on each route - for example, not all stops are wheelchair-accessible, as these are managed by their respective local operators.

The information below will help you understand your options and what steps to take before your journey.

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General information about travelling with reduced mobility

If your disability or limited mobility allows you to use a standard seat, and you are able to board and alight the bus independently or with the assistance of a travelling companion, you are welcome to book and travel on any line in our network without any prior notification required.

However, if you plan to bring mobility aids such as a wheelchair (stored in the luggage hold), or walking aid, please review the key information section below.


Key information

To ensure your journey runs smoothly, please take note of the following information:

  • Foldable wheelchairs and walking aids can be transported free of charge in the luggage compartment of the bus.
  • Wheelchairs must be foldable and without electric drive for safety purposes.
  • Advance registration is not required.

My ride is operated by an external partner

Rides operated by external partners might have different travel policies.

Learn more about our partners' travel policies or contact them directly.

How to identify partner-operated rides:

Desktop: On the top right side of the booking page

Booking page with the external partner name showing in the Your Booking section

Mobile Web and Apps: Click the arrow to show trip details before entering booking information

or check the bottom of the booking page (where you fill out the booking details)

Booking summary showing trip details, name of external partner, and final price.

You will receive a ticket directly from the external partner. The ticket will be sent to your email address and can be downloaded via Manage My Booking.

Please refer to the partner ticket for your travel details.

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