If you booked your ticket on the Greyhound website but will be traveling (or have traveled) on a FlixBus, you may be unsure about who to contact for support.
Please review the information below to learn who to contact based on where you purchased your ticket.
If you purchased a ticket on the Greyhound website, you should reach out to Greyhound even if you travelled on a FlixBus.
To get support from a Greyhound agent, review this page to find the best contact channel for your need.
If you purchased a ticket on the FlixBus website, you should reach out to FlixBus even if you travelled on a Greyhound bus.
If you need assistance, feel free to reach out by clicking on "Start chat" at the bottom of this page.