Booked with Greyhound?

If you booked your ticket on the Greyhound website but will be traveling (or have traveled) on a FlixBus, you may be unsure about who to contact for support.

Please review the information below to learn who to contact based on where you purchased your ticket.

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I booked a ticket on the Greyhound website. Who should I reach out to?

If you purchased a ticket on the Greyhound website, you should reach out to Greyhound even if you travelled on a FlixBus.

To get support from a Greyhound agent, review this page to find the best contact channel for your need.


I booked a ticket on the FlixBus website. Who should I reach out to?

If you purchased a ticket on the FlixBus website, you should reach out to FlixBus even if you travelled on a Greyhound bus.

If you need assistance, feel free to reach out by clicking on "Start chat" at the bottom of this page.


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FlixBus → Help → Booked with Greyhound?