Desktop: On the top right side of the booking page
Mobile Web and Apps: Click the arrow to show trip details before entering booking information
or check the bottom of the booking page (where you fill out the booking details)
Assistance with a foldable wheelchair
We want to make your journey as smooth and comfortable as possible.
This section explains how to arrange travel with a foldable wheelchair, including how to register a travelling companion or service animal and how to communicate your specific needs ahead of your trip.
On this page
Travelling with a foldable wheelchair
Please refer to our dedicated article on assistance with a foldable wheelchair for more information.
My ride is operated by an external partner
Rides operated by external partners might have different travel policies.
Learn more about our partners' travel policies or contact them directly.
How to identify partner-operated rides:
During the booking process
On your PDF ticket
You will receive a ticket directly from the external partner. The ticket will be sent to your email address and can be downloaded via Manage My Booking.
Please refer to the partner ticket for your travel details.